Waiting Room in Proctor Tools:
- Candidates may be placed in a waiting room due to technical issues (token, connectivity, firewall).
- Proctors have an 'Override Waiting Room' control to release candidates once issues are fixed.
- This allows the candidate to resume the exam without restarting.
- The waiting room ensures exam integrity while resolving technical problems.
This article walks you through how to override a waiting room.
1- Navigate to Deliveries page. Open the navigation menu and click on Deliveries.
2- Select the in progress delivery that needs the waiting room override.
3- Click on the Add Delivery button.
4- Click on the Launch button for the proctor tools.
5- Click on the Override waiting room.
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