How to Use Proctor Tools

About Proctor Tools

Scorpion’s proctor tools are a powerful way to manage an exam remotely or in person. The tools include the ability to pause and resume a test, as well as suspend a test so that a new launch token must be obtained. The remote proctor tools also include an event log that includes both events and warnings.  

Please note: Examinees will also have to pass a computer and connectivity check, for more about the check please see: Scorpion Computer & Connectivity Check Explained.

 

Topics covered:

In Exam Proctor Tools

Remote proctor tools

API integration with Proctor tools

Proctor Events, Warnings & Controls

Accessing Bulk Proctoring Tools

Accessing Individual Delivery Proctoring Tools

Troubleshooting

 

 

In Exam Proctor Tools

During an exam where the proctor is physically present, a test may have proctor tools available on the exam screen. The tools are password protected. This scenario is typical of a workshop or other low stakes testing environment.

 

1- In the take window, click on the box with the arrow in the top right corner.

 

2- Type the password set for the proctor tools and hit the enter key.

 

Remote proctor tools

When the proctor is not physically present, a secured proctor tools panel can be accesses from Scorpion. The tools can only be accessed through the use of a secure token and the tools are linked specifically to one test taker at a time or by using the bulk proctoring tool, many test takers at a time. When using the remote tools, the proctor will receive time stamped live events from the test takers perspective.  These are in addition to the pause, resume and suspend actions.

Please note launch tokens and proctor tokens in some configurations may be one time use, depending on how the configuration is set up.

 

API integration with Proctor tools

In some cases a proctor may be given a proctor URL though another platform via API calls.  Due to the varying nature of how this may look and be configured, if you are using a different platform to access the proctor tools and not going to https://sei.caveon.com or https://scorpion.caveon.com, refer to your solutions documentation.

 

For the Scorpion API documentation go here: https://scorpion.caveon.com/api#/api/exams/%3Cexam_id%3E/deliveries/%3Cdelivery_id%3E/get_proctor_tokenGET 

 

Proctor Events, Warnings & Controls

Events

Events are non suspicious actions that are taken by the examinee or test management actions taken by the proctor.

• Exam Launched
• Exam Complete
• Page Complete
• Exam Paused
• Exam Resumed

Warnings

Warnings are events occurring in the test taker’s browser that the proctor might want to know about. It also gives suspicious information about the browser itself.

• Alt, Ctrl, Cmd keys pressed. These are keys often associated with screen shots
• Browser resized. This includes opening browser consoles and inspectors
• Browser not maximized.
• Exam in background. This is when a user has changed tabs or applications
• Context menu attempt. This detects and prevents right-clicking
• Mouse moved outside browser window

Examinee view during a suspicious event:

Controls

Scorpion has the following controls: 

• Resume- This resumes a paused delivery.  
• Pause- This pauses the delivery and stops the timer.  Depending on the configuration settings, the exam may start in a paused state.

• Suspend- This will end the exam for the examinee.  A warning will be presented if you try and suspend the exam.

 

Examinee view: 

• Fix stuck- if the examinee can't move forward in a exam, this will help move them forward through the exam.

 

• Override Waiting Room- Should there be a problem with a candidates token, computer, internet connection, or potentially a hardware or software firewall that blocks heartbeats from going to the server from the candidates Take session, the candidate will be placed in a waiting room.  Clicking on this button will allow them out of the waiting room and be able to resume the test assuming that the technical issue that caused the problem in the first place has been resolved.  For additional information regarding what is checked refer to Scorpion Computer & Connectivity Checks Explained

Accessing Bulk Proctoring Tools

1.  Click on the drop down arrow in the upper left corner of the screen after accessing the project you would like to proctor.  Click on Launch Options.

 

2. Click on the Bulk Proctor tab.

 

Here you can make the proctor links and launch the links.

 

Bulk proctor view:

 

Accessing Individual Delivery Proctoring Tools

 

1.  Click on the drop down arrow in the upper left corner of the screen after accessing the project you would like to proctor.  Click on Deliveries.

 

2- Click on the delivery that you want the individual proctor link from.

 

3- Click on the Launch URLs button.

 

4- You can then either copy the link or launch the proctor url by using the Copy or Launch buttons.

 

Individual Proctor View:

 

Troubleshooting

If the examinee is having technical difficulties during the exam, here are some things to check:

• Examinees need to be using supported operating system.  For more information on supported operating systems see: Supported Devices for Caveon Products
• Examinees need to be using supported web browser.  For more information on supported web browsers see: Supported Web Browsers for Caveon Products.