We recommend using the GoToMeeting client rather than web plugin.
1- Click on the Start button on the bottom right hand corner of the screen.
2- Click on settings/ gear icon.
You will then see the following window:
3- Click on Privacy.
4-Click on Camera on the left-hand side of the screen.
5- Click on the slider below Allow apps to access your camera.
6- Scroll down until you see the slider below Allow desktop apps to access your camera. Make sure it says on, if it is not on, click on it.
7- Restart GoToMeeting.
8- Click on the web Webcam.
9- Click on the three horizontal dots here:
Note: Make sure you have the right camera selected under the aspect ratio selector.
10- Click on Preferences.
11- Click on Advanced.
12- In this menu you can adjust the settings for the web camera. Press OK when you are done.